Current Operation Status during the Coronavirus (Covid-19) pandemic
As Custom Case Company is deemed an essential service we are currently operating during our regular business hours but have implemented a policy of strictly no walk in traffic since March 13, 2020 in order to protect the safety of both staff and customers. We continue to ship orders and some orders may be picked up without personal contact if prepaid.
Staff is currently following best safety practices as recommended by Public Health authorities such as sanitizing, distancing, frequent hand washing and using disposable gloves. Employees experiencing symptoms of the Covid-19 Coronavirus will be asked to self isolate at home for the required period and seek testing. We will continue to keep abreast of current best practices.
We have increased Inventory on raw materials required for our most demanded products and will continue to stay in contact with suppliers during this constantly changing situation. We are asking our suppliers for information on their situation and what new policies they have in place as well. At this time we are not experiencing any unreasonable or unusual delays in the supply of materials or products.
Pelican Products and Nanuk Products continue to ship to us as required.
With regards to custom orders we ask that you provide us with drawings via email or by shipping sample equipment to us for design purposes in order to avoid unnecessary contact.
As Director I believe we can continue to operate safely and effectively with everyone practicing best suggested health practices and social distancing and continue to provide Industry, Government, Law enforcement, First Responders and others with the Products they need to do their jobs.